NCR Case Study

NCR logo 
NCR is a private sector, leading manufacturer of Automatic Teller Machines (ATMs) for the banking sector. The UK division employs over 1500 people in the manufacture, research and development of ATMs. Design and development is performed exclusively in the UK, however, manufacturing can be at any one of four separate plants across the world in the UK, India, China and Canada.

Objective

We have a long standing relationship with NCR and we have delivered a number of web based solutions to support their business operations. Some of these have been delivered using our Activedition web content management system technology. Others have been built to a custom design. The solutions delivered have been constructed to the highest usability standards allowing non-technical users to contribute to the knowledge pool within NCR and to allow users to access the information relevant to their profile and permissions.

Solution

For NCR our solutions have provided them with:

  • The ability to share knowledge across continents
  • A framework for ensuring standards management and quality assurance is adhered to
  • A means of automating previously labour intensive tasks
  • Contribution towards continuous improvement programmes
  • Efficiency savings and competitive advantage
  • Management views of complex worldwide information 

    • Client Testimonial

    The ease of use of the system has allowed the website to be maintained by the subject matter rather than by a web administrator. This has ensured that the information is frequently updated and remains relevant to the target audience with feedback from users confirming this. Activedition has provided an excellent, usable solution for establishing and maintaining our intranet.Case Study Quote

    Callum Morton, Project Manager, NCR